Virtual Card

Your credit card in your phone is just a few clicks away.

What is a virtual card and what are its benefits?

The virtual card only exists in a smartphone and can do almost everything a plastic card can do, but it is a bit faster, safer and more environmentally friendly.

The Virtual Payment Card is a modern and green alternative to the plastic card. It is easily accessible in the Smart Banking app or directly on your mobile thanks to Apple Pay or Google Pay. A virtual card does what the plastic card does, plus it's convenient and fast. The card is valid for 3 years and you can arrange additional services for the card. With a virtual payment card, you can easily pay online and in brick-and-mortar shops, and withdraw cash from contactless ATMs, simply, safely, and with respect for the environment.

What is a virtual card?


Available
It is immediately available in Smart Banking, where you can easily activate it.


Secure
The card in your mobile wallet is protected by biometrics or a password.


Free of charge
Issuing a virtual card within the offered packages is completely free of charge.


Convenient
It is always readily available, even if you accidentally go out without your wallet.


Advantageous

Owing to the U-šetřete loyalty programme, you get rewards and great deals.


Green
Using a virtual card instead of a plastic one helps the environment.

 


For whom is the virtual card suitable?
 

 You own a smartphone or other smart device .

 You don't want to wait for your card to be delivered and are used to using your time to the full.

 You care about nature and want to be green and responsible.

 Security is important to you and you want to avoid the loss or theft of a plastic card.

I want a virtual card

THREE EASY STEPS...

 

Open a START, OPEN or TOP account and choose a virtual card.

 

 

Download and activate the Smart Banking app to find the card.

 

 

Activate your new virtual card. Please follow the instructions below.


 

How do I activate a virtual card?

Quickly and easily in the Smart Banking app

 

 

 

 

   Don't forget to activate the U-šetrite discounts in your Smart Banking.

 

How does a virtual card work?

Payments in shops

If you want to use your virtual card to pay in brick-and-mortar shops or withdraw cash from contactless ATMs, you need to add it to your mobile wallet.

  1. Open your virtual card in the Cards section of the Smart Banking app.
  2. Tap the Add to Apple Wallet / Google Pay button and tap on Next.
  3. Select the device you want to upload the card to and continue.

Now, you're ready to pay with a virtual card on your smartphone or smartwatch.

Payments online

If you want to use your virtual card to pay in brick-and-mortar shops or withdraw cash from contactless ATMs, you need to add it to your mobile wallet.

  1. To view the full card number and CVV code, tap the "SHOW CARD DATA" button.
  2. Face ID/Touch ID or a password will verify that it's really you.
  3. Then, all you have to do is copy the entire card number and paste this number at checkout.

Now, you can pay in any online shop without any problems.

Cash withdrawal from an ATM

To withdraw cash from an ATM, you'll need to add your card to your mobile wallet and set up a PIN.

  1. Withdraw cash with a virtual card from ATMs that allow contactless withdrawals   .
  2. Confirm the transaction using your card PIN, which you can easily find in the Smart Banking app.

With a virtual card, you'll never have to worry about an ATM not returning your card, or accidentally forgetting it.


 

FAQs

The list of your frequently asked questions is regularly updated.

How quickly can I get a virtual card?

A virtual card is ready just a few minutes after signing the contract. You can find it in the Smart Banking app and start using it immediately. Just activate it and set a PIN for the card.

Not satisfied with a virtual card and want a plastic card?

If you find that a purely virtual card doesn't suit you, simply apply for a plastic card in the Cards/Options section of the Smart Banking app, and it will arrive in your mail within a week or so. When applying for a plastic card, check carefully the address where the card will be delivered. If you wish to change your address, please call our Infoline. Your plastic card will have the same number and CVV code as your virtual card. For security reasons during the distribution of the plastic card, it is not possible to make unsecured online payments (payments without confirmation via push notification) until the plastic card is activated.

If you find that a purely virtual card doesn't suit you, simply apply for a plastic card in the Cards/Options section of the Smart Banking app, and it will arrive in your mail within a week or so. When applying for a plastic card, check carefully the address where the card will be delivered. If you wish to change your address, please call our Infoline. Your plastic card will have the same number and CVV code as your virtual card. For security reasons during the distribution of the plastic card, it is not possible to make unsecured online payments (payments without confirmation via push notification) until the plastic card is activated.


Do I really only need a virtual card? Can I do all the transactions I'm used to with it?

Use the Smart Banking app to easily upload your card into Apple Pay or Google Pay, and wherever you see the contactless icon , you can pay in shops or withdraw cash from contactless ATMs. For online purchases, simply view your full card details in the Smart Banking app and easily copy the full card number.

Will the virtual card work anywhere in the world?

The virtual card works wherever you can pay with Apple Pay or Google Pay. Before travelling to exotic destinations, we recommend that you check this fact at the location and, if necessary, ask for a plastic card just in case.

What if I have my virtual card permanently blocked due to loss/theft/misuse? How long before I get a new one?

As with a brand new virtual card, when a replacement card is issued, your card is ready for immediate use within minutes.

Why do I need a PIN for a virtual card?

You need a PIN to withdraw cash from contactless ATMs using Apple Pay or Google Pay.

Can I take out additional services for my virtual card, such as travel insurance?

Absolutely. In this respect, the type of card is irrelevant. You can also arrange other additional services for the virtual card, such as travel insurance.

UniCredit Logo