Business
Smart Banking
- Detailed overview of your finance
- Fingerprint or FaceID payments
- Fast Check - checking the balance without login
- Management of standing orders
Staying in touch
means being informed.
You can call, write or simply send us a message.
We’re looking forward to hearing from you!
Infoline
7:00-22:00 – daily including weekends and holidays
*1111
We’re happy to answer any questions you might have about our products and services, customise them for you, or block your card if it gets lost.
Blocking Your Card
24/7 - NON STOP
+421 2 6828 5777
Use this number to report lost or stolen payment cards when our Customer Service Centre is unavailable.
Corporate eBanking Helpline
08:00 – 17:00
+421 2 6920 2097
BusinessNet technical support line for corporate accounts.
Payment Terminals
NEXI Central Europe, a.s. terminal service
24/7 - NON STOP
*02/68 28 57 50
*02/68 28 54 60
SONET Slovakia, s.r.o. terminal / SoftPOS application service
*02/49 20 20 88
Axasoft, a.s. terminal service
24/7 - NON STOP
*02/48 29 42 59
PRINTEC SLOVAKIA, s.r.o. terminal service
24/7 - NON STOP
*02/57 10 33 90
Call this line if you are a trader in case of technical problems with your equipment
All phone numbers are charged according to the caller’s tariff for fixed-line calls.
To improve our services, calls to our Customer Service Centre are monitored and recorded.
We do not charge any fees for customer service or advice.
Are you our client?
For us, security comes first. In order to be able to guarantee maximum security, before calling our customer lines, please be sure to have all the necessary data ready to clearly verify your identity together with your question. Ideally, have your “password for phone communication” ready. This is provided in your contractual documents. Also, please don’t forget to choose the right product area in our voice menu. This will help us find the answers to your questions.
When to contact the Customer Service Centre
The best time to call an operator may vary from day to day depending on unexpected situations. If the lines are busy, use our voice menu’s Call Me Back service and we will call you back!
Call Me Back Service
You don't have to wait in line when the line is busy. In such a case, the voice machine will offer you the Call me back service.
Phone numbers when addressing clients
Phone numbers other than those mentioned above may be used to make calls about special campaigns and to reach out to clients as regards telemarketing, alerts, service requests or internal bank surveys. These phone numbers will vary depending on the possibilities and use of the telecommunications service provider. When returning a missed call, we will notify you by voice and confirm that it was a call from UniCredit Bank. We want you to know who called you.
Our standard phone numbers are as follows: +420 464 623 625, +420 246 034 005.
WRITE US
We will answer your questions about our products.
The bank's main mailbox.
We will strive to find a solution for you.
ADDITIONAL INFORMATION
Bank Headquarters in the Slovak Republic
UniCredit Bank Czech Republic and Slovakia, a.s., branch of a foreign bank with its registered office
Šancová 1/A, Bratislava
PSČ 813 33
Company Registration No.: 649 48 242, registered in the Companies Register maintained by the Municipal Court in Prague under File No. 2310/B.
IMPORTANT BANKING INFORMATION
SWIFT (BIC): UNCR SK BX
Bank Code: 1111
ID No.: 47 251 336
Tax ID No.: SK4020423671
TIN: 4020423671
IBAN – kalkulátor NBS
E-mail: kontakt@unicreditgroup.sk
WHERE TO FIND US
Click on the map and choose the nearest branch.
