We have noted an attempt to obtain login data for Online Banking. For example, scamers will refer youviac e-mail to a page that looks similar to the Online Banking login screen.
Be vigilant ant look out for these signs:
In case you are unsure, do not hesitate to contact the Bank Infoline +421 2 6920 2090.
We have recently detected fraudulent ads misusing the name of UniCredit Bank. The ads offer active clients a financial reward on the occasion of "our birthday" and encourages clients to complete a quiz. However, these questions lead to your banking login or card details being elicited.
Do not click on the link and do not enter your Smart Banking login, password or payment card details anywhere.
Think critically and follow the golden rules:
Don't share your Google pay and Apple pay activation codes with anyone.
In case you notice an attempt of fraud, please contact our Infoline at + 421 2,6920 2090.
Are you familiar with the new methods of financial fraudsters?
Knowing the methods of financial fraudsters is the ideal way to avoid falling for them. That's why we regularly inform you about emerging types of fraud to help you protect your finances. This time we bring details of the misuse of so-called NFC technology to withdraw cash without a card. NFC is a wireless technology that allows fast data exchange at a distance of up to 4 cm.
How does it work and what to pay attention to? It all starts out innocently enough. You receive a text message asking you to update your banking app, but it contains a fraudulent link. If you click on it, you'll download a fraudulent app to your phone. You will then be contacted directly by the fraudster stating that your account has been hacked. They trick you into downloading another fraudulent app to get your card PIN. They will then ask you to tap your payment card to your mobile phone. Thanks to the fraudulent app, the NFC chip reader reads and transfers the card data to the device of the fraudster, who is already at the ATM withdrawing cash from the account.
How not to get fooled?
Keep in mind that you too can become a victim of fraudsters. Be cautious and in case of the slightest doubt, please contact our client Infoline on *1111.
We are registering an increased number of fraudulent SMS and e-mails abusing the name of the Slovak Post, or courier companies (DHL, SPS, etc.), which demand payment of customs duty for the delivered parcel. They link to a payment gateway where they ask for payment card details. Never fill in these forms and check directly with the company concerned. Do not respond to a request to fill in payment card details in a private message ( Whatsapp, Messenger,...) or in an unsolicited email. Read the safe online behaviour policy on our website HERE .
We are seeing an increased number of cases where the client is asked to forward the activation SMS for Smart Banking. This SMS is always for you only and under no circumstances should you forward it to anyone. If you do so, you may be allowing a fraudster to install Smart Banking on your phone to access your account(s). If you have any suspicions, call us at +421 2 6920 2090.
If someone asks you to forward the SMS below, they are trying to gain access to your account and are a fraudster.
SK app - iOS
SK app - Android
If you have a credit/debit card, be careful when using it. Even you can become a target of the scammers.
The credit/debit cards are often a target of the scammers who try to obtain necessary data and then misuse it for fraudulent transactions or ATM withdrawals.
When the scammer is trying to obtain credit/debit card details, they do not introduce themselves by the specific bank name and therefore these attacks are much more universal than attacks targeting the Internet or mobile banking.
What are the most common types of scams, how to identify them and how to prevent them?
Always read the message you are confirming and never confirm a transaction you do not know. Also, never share your Apple Pay/Google Pay activation code with anyone.
Helpful hints:
Beware of fraudulent e-mails sent to companies with the aim of inspiring trust and attempting to relieve the corporate accounts of money.
Fake Invoices and CEO Fraud are types of fraudulent conduct which more and more companies have come across recently. The fraudsters are trying to imitate communication with the company’s manager or supplier and subsequently to trick employees to send money from corporate accounts.
Ako to funguje?
How can you defend yourself against such attacks?
We recommend always verifying any payment orders and invoices with non-standard data received by e-mail directly with the sender in person or by phone.
Please pay attention to the sender’s e-mail address and check if it is real.
You should also notice any changes in the formatting of e-mails or invoices compared to standard communication (a different font, logo, grammatical mistakes, briefness or austerity); in many cases, companies have registered such features in fraudulent e-mails.
If you suspect that you might have been a victim of an attack, please inform your banker or the Bank’s Infoline on phone number +421 2 6920 2090
We have received an increased number of reports of fraudulent phone calls concerning pending loan applications.
In recent days, we have seen an increase in attempts at fraud. The fraudsters call on behalf of UniCredit Bank (or other Czech banks) and inform about alleged pending loan applications. Under various pretexts and threats, they then request personal and security data or the installation of an unknown app. The fraudsters use various phone numbers and in several cases they speak Russian or with a Russian accent. If you experience a similar phone call, we recommend that you do not share any information with the caller and never install unknown apps on your phone or computer. If you are unsure of the authenticity of an incoming call, please contact the UniCredit Bank Customer Centre at +421 2 6920 2090.
Do you use Accessibility for apps requiring authorisation? Please make sure you trust these apps.
What purpose does this authorisation serve?
Accessibility authorisation is intended primarily for persons with visual and hearing impairment, speech disorders or physical disabilities in order to simplify their work with the phone and with some apps.
For example, authorisation enables the font size to be changed in some apps, the phone to be controlled by voice or the keyboard layout to be adjusted, as well as the reading out of text displayed on the phone screen.
What is risky about this authorisation?
Applications with Accessibility authorisation enabled can read (as well as record) the displayed text and thereby get access to the information viewed by the user, such as text messages and conversations, phone numbers and contacts. In the context of banking apps, this may include sensitive data such as names, account numbers, transactions or balances.
Where to check which apps use Accessibility authorisation and how to disable it?
You can find a list of apps in the menu Settings - Accessibility - Services. You can also switch authorisation for individual apps on or off in this menu.
How do I recognise if an app is misusing my authorisation?
You should consider what the app is for and if the use of such authorisation makes sense. The app’s developer should be able to explain what the app uses the authorisation for - such an explanation may be displayed directly in the app, available on the app page in Google Play or on the website of the company providing the app.
Observe the principles of safe behaviour on the Internet and in online banking.
Minimise the risk of viruses or other malware infecting your computers and mobile devices.
Maximize the protection of your data and funds.
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